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Frequently Asked Questions
This Agreement was last modified on September 23, 2023
General Informations
How Does Pharmic Work?
Pharmic streamlines the process of buying and selling medical equipment and products, making it a reliable and efficient platform for businesses looking to grow their presence in these key markets.
Who Can Purchase Products Through Pharmic?
Only companies registered to sell medical and pharmaceutical products and equipment, authorized by their regulatory body, are able to purchase on Pharmic.
How Can I Communicate With The Sellers?
Pharmic provides functionality that allows you to communicate directly with sellers of medical and pharmaceutical products via messages.
How Can I Pay For Purchased Products?
Currently, it is only possible to pay for purchases on the Pharmic marketplace directly to the seller’s bank account or through an invoice.
How Does Shipping Work?
Each Seller defines their own methods, prices, and delivery deadline. Pharmic does not handle shipping nor is responsible for product delivery.
What Are The Advantages Of Using Pharmic?
The advantages of using Pharmic are Competitive prices and reliability, Time-saving and user-friendly, Customized offers and enhanced transparency.
FAQ For Sellers
Who Can Sell?
Pharmic is exclusively designed for authorized companies in the medical and pharmaceutical industries. These companies are verified and authorized by their respective regulatory bodies to manufacture, distribute, and sell the products listed on our platform.
What Do I Need To Do To Create A Shop?
Creating a shop on Pharmic is a breeze. Simply log into your Pharmic account (or create one if you haven’t already), update your information, configure your bank details, establish shipping methods and pricing, and list your products.
How Does Delivery Work?
You have the flexibility to choose your preferred shipping company, delivery method, terms, and price of delivery when selling your products on Pharmic. You won’t be charged any fees by Pharmic for selecting your shipping company or deciding on the delivery method, timelines, or product delivery prices.
How Do I Get Paid?
Buyers conveniently pay you through Direct Bank Transfer after receiving the issued invoice for their product purchases. Rest assured, the funds they pay for your products go directly into your bank account, not Pharmic’s. And here’s the best part – no payment processing fees or transaction fees. Your earnings, your way.
How Do Fees Work On Pharmic?
Joining and launching your shop on Pharmic.eu is completely free. We don’t burden you with additional selling fees such as listing fees, transaction fees, or payment processing fees. It’s a straightforward, cost-effective way to grow your business.
What Happens When I Sign Up?
Upon registration, you’ll receive a confirmation email to validate your successful sign-up. With your unique username and password, you gain access to your dashboard, unlocking a plethora of opportunities to maximize our platform’s potential.
When Will My Products Be Visible Online?
If your product listings adhere to our general terms, they will be published on our platform within 48 hours. In case any requirements are not met in accordance with our terms, we will reach out to assist you in ensuring your products can be showcased on the site.
Are There Instructions For Using The Pharmic?
Of course, within your user interface, you will find a section with all the instructions for using the functionality of the Pharmic platform. Additionally, for all your inquiries, our customer support is also available to assist you gladly.
How Many Products Can I List?
Each merchant can initially list up to 15 products. However, this is not a strict limit, as we can work with you to accommodate additional listings upon request. Your success on our platform matters to us, and we’re here to support your growth.
